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Top 10 Best AI Chatbots Software for Your Website 2023

By: surendrashahu07

Date:

Here are 10 top AI chatbot software options for your website:

  1. Tars
  2. MobileMonkey
  3. Botsify
  4. Chatfuel
  5. ManyChat
  6. LivePerson
  7. Intercom
  8. Bold360
  9. Acquire.io
  10. Drift

These chatbots can help automate your customer service, increase engagement, and improve user experience on your website. Consider your specific needs and budget before choosing the best option for you.

chatbot – A chatbot is a computer program designed to simulate conversation with human users, typically over the internet. They are used for various purposes such as customer service, information retrieval, entertainment, and more.

Tars

Tars is a platform that offers website and WhatsApp chatbot solutions for marketing purposes. It enables businesses to create customized chatbots without coding knowledge, which can be integrated into websites or WhatsApp. This allows companies to engage with customers in an automated and personalized way, improving customer experience and increasing conversions.

To work with Tars chatbot, you first need to create an account on the Tars website. Once you have an account, you can design and set up your chatbot using their drag-and-drop builder, and then integrate it with your website or preferred messaging platform. Tars also offers various features such as A/B testing, analytics, and personalized messaging to optimize your chatbot’s performance.

Tars chatbot works step by step

TARS chatbot works by allowing users to create conversational flows using a drag and drop interface. The steps for creating a TARS chatbot are as follows:

  1. Sign up for a TARS account and create a new chatbot
  2. Design the conversational flow using the drag and drop interface
  3. Add custom actions, integrations, and variables as needed
  4. Test the chatbot to ensure it works as intended
  5. Publish the chatbot to your website or messaging platform
  6. Monitor and analyze the chatbot’s performance using analytics tools provided by TARS.

MobileMonkey

MobileMonkey is a chatbot platform for businesses that allows them to easily create and launch chatbots on various messaging platforms, such as Facebook Messenger, SMS, and web chat. It offers features such as automated chat flows, audience segmentation, and integrations with third-party tools.

To work with MobileMonkey chatbot, you first need to create an account on their website. Once you’ve done that, you can start building your chatbot by following their step-by-step instructions. MobileMonkey offers a drag-and-drop interface which makes it easy to create and customize your chatbot. You can also integrate your chatbot with various platforms, such as Facebook Messenger, SMS, and web chat.

mobilemonkey works step by step

MobileMonkey is a chatbot building platform that allows you to create and manage chatbots for your business. Here are the steps to using MobileMonkey:

  1. Sign up for an account on MobileMonkey’s website.
  2. Choose the platform you want to build your chatbot for (e.g. Facebook Messenger, SMS, Web Chat, etc.).
  3. Create your chatbot by adding dialogues, questions, and responses.
  4. Test your chatbot to make sure it’s working properly.
  5. Connect your chatbot to your website or social media page.
  6. Optimize your chatbot’s performance by analyzing user data and making improvements.

MobileMonkey also offers advanced features such as chat blasting, audience segmentation, and integrations with other marketing tools.

Botsify

Botsify is a platform that allows users to build fully automated chatbots using artificial intelligence technology. With Botsify, users can create chatbots for various purposes, such as customer service, lead generation, and marketing. The platform offers several features that enable users to customize their chatbots, including drag-and-drop interface, pre-built templates, and integration with various messaging platforms. Overall, Botsify simplifies the process of building and deploying chatbots, making it accessible to businesses of all sizes.

To work with Botsify chatbot, you first need to sign up for an account and create a chatbot. Once your chatbot is created, you can customize its settings and design, and then integrate it with your website or messaging platform. Botsify also offers various features to help you create conversational flows, manage user data, and analyze chatbot performance. You can check out their documentation and tutorials for more information.

Botsify works step by step

Here are the steps to understand how Botsify works:

  1. Sign up for Botsify and create a new chatbot.
  2. Design the conversation flow using the drag-and-drop interface.
  3. Add content to your chatbot, including text, images, videos, and links.
  4. Test your chatbot in the Botsify platform to make sure it’s working properly.
  5. Integrate your chatbot with your website or messaging platform.
  6. Launch your chatbot and monitor its performance using analytics and user feedback.

chatfuel

Chatfuel is a popular chatbot building platform that allows users to create chatbots for various messaging platforms such as Facebook Messenger, Telegram, and others. It offers a drag-and-drop interface, pre-built templates, and integrations with various services. Chatfuel can be used for various purposes, such as customer service, lead generation, content distribution, and more, depending on the user’s needs.

To work with Chatfuel chatbot, you need to sign up for an account, create a chatbot, and then customize it based on your needs using the drag-and-drop interface. You can also integrate it with different platforms such as Facebook Messenger, Telegram, and more. Chatfuel offers various features to make your chatbot more engaging and interactive, such as adding buttons, quick replies, and AI-powered responses. You can also analyze your chatbot’s performance using Chatfuel’s analytics tools.

chatfuel works step by step

To work with Chatfuel chatbot, you can follow these steps:

  1. Sign up for a Chatfuel account and create a new bot.
  2. Choose a template or create your own flow of messages and interactions.
  3. Connect your bot to a Facebook page or other messaging platform.
  4. Test and refine your bot’s responses and interactions.
  5. Launch your bot and monitor its performance and user feedback.

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ManyChat

ManyChat is a popular chatbot platform because it provides an intuitive interface and a wide range of features to create engaging and interactive chatbots. Its drag-and-drop builder requires no coding knowledge and it integrates with several marketing and customer service tools. ManyChat also offers helpful resources and a supportive community, making it an accessible choice for businesses of all sizes.

To work with ManyChat chatbot, you can start by creating an account on their website and then setting up your bot. You can use ManyChat’s drag-and-drop interface to build your bot and customize it to meet your specific needs. You can also integrate your bot with various platforms like Facebook Messenger and Instagram. Once your bot is set up, you can test it and make any necessary adjustments to ensure it’s working effectively.

ManyChat works step by step

Here is a brief step-by-step guide on how ManyChat works:

  1. Create a ManyChat account and connect it to your Facebook page
  2. Design and set up your chatbot flows using ManyChat’s drag-and-drop visual builder
  3. Customize your chatbot’s appearance, messages, and responses
  4. Publish your chatbot on your Facebook page
  5. Engage with your audience using automated and personalized chatbot conversations
  6. Analyze your chatbot’s performance and make adjustments as needed to improve your results.

LivePerson

LivePerson chatbot is different from others because it uses AI-powered automation and human-in-the-loop technology to provide personalized and seamless customer interactions across various channels. The most useful feature of LivePerson chatbot is its ability to seamlessly transfer a conversation from bot to human agent, ensuring that customers receive the best possible service.

To work with the LivePerson chatbot, you’ll need to first create an account with LivePerson and set up your chatbot. Once your chatbot is set up, it can assist you in automating various tasks such as answering frequently asked questions and routing conversations to agents. You can customize your chatbot’s responses and behavior to fit your specific needs. LivePerson provides a comprehensive set of tools to help you manage and optimize your chatbot’s performance.

To work with LivePerson chatbot, you can follow these steps:

  1. Set up an account on the LivePerson platform
  2. Create a new chatbot and configure its settings
  3. Train your chatbot by providing it with data and defining its responses
  4. Integrate your chatbot with your website or application
  5. Test your chatbot to make sure it’s working properly
  6. Monitor its performance and make adjustments as needed

For more detailed instructions, you can refer to LivePerson’s documentation or reach out to their support team.

LivePerson works step by step

  1. A user visits a website and initiates a chat using LivePerson’s chat widget.
  2. The chat request is sent to LivePerson’s servers.
  3. LivePerson’s servers assign the chat to an available agent.
  4. The agent receives the chat request and begins communicating with the user.
  5. The agent can see the user’s browsing history and other relevant information, and can use this to provide personalized assistance.
  6. The conversation continues until the user’s issue is resolved or the chat is ended by either party.
  7. LivePerson’s analytics tools can be used to track chat metrics and improve the customer experience.

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Intercom

The Intercom chatbot feature is designed to provide users with an easy and efficient way to communicate with customers. It allows businesses to automate responses to common customer inquiries, freeing up customer service representatives to focus on more complex issues. The chatbot is user-friendly and customizable, making it simple for businesses to set up and use.

To work with Intercom chatbot, you need to first create an account on Intercom and set up your chatbot. Once your chatbot is set up, it will automatically handle and respond to customer inquiries based on the rules and responses you have set up. You can also monitor and analyze the performance of your chatbot using Intercom’s analytics tools.

Intercom works step by step

Intercom is a customer messaging platform that allows businesses to communicate with their customers through various channels. Here are the steps to use Intercom:

  1. Sign up for an account and create a workspace
  2. Add users to your workspace and set up your messaging channels (such as in-app chat, email, or social media)
  3. Customize your messaging settings, such as automated messages and targeted campaigns
  4. Start messaging with your customers and track their interactions through the platform’s analytics and reporting features
  5. Continuously optimize your messaging strategy based on customer feedback and data analysis.

Bold360

Bold360 is famous for its chatbot tool because it offers a seamless and personalized conversational experience for customers. Its most useful feature is its AI-powered Natural Language Understanding, which allows the chatbot to accurately understand and respond to customer inquiries in real-time. This helps to improve customer satisfaction and reduce response times.

To work with Bold360 chatbot, you need to first set it up and customize it to fit your needs. Once set up, the chatbot can assist your website visitors with their inquiries, provide automated responses, and even escalate to a human agent if necessary. To interact with the chatbot, simply start typing your question or message in the chat interface and the chatbot will respond accordingly.

Bold360 works step by step

Bold360 is an AI-powered digital engagement platform that enables businesses to engage with their customers across multiple channels. Here are the steps to use Bold360:

  1. Connect your website or app to Bold360.
  2. Customize the chatbot to match your brand and set up automated responses.
  3. Train the chatbot with FAQs and other relevant information.
  4. Monitor conversations and intervene when necessary using the live chat feature.
  5. Analyze data and insights to improve the customer experience.

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Acquire.io

Acquire.io offers a range of features, but some of the best and top features include live chat, co-browsing, screen sharing, chatbots, and integrations with popular CRMs. These features help businesses provide excellent customer service and support, improve engagement and conversions, and streamline their workflow.

To work with Acquire.io chatbot, you need to first set it up and configure it to meet your business needs. After that, you can integrate it with your website or messaging platform and train it to understand and respond to user queries. Once the chatbot is up and running, it will automatically engage with your website visitors or messaging platform users, providing them with relevant information and assistance based on their queries.

Acquire.io works step by step

Acquire.io is a customer communication platform that offers live chat, video chat, co-browsing, and chatbots. Here are the steps to use Acquire.io:

  1. Sign up for an account and install the Acquire.io widget on your website.
  2. Customize the widget design and enable the features you want to use.
  3. Create pre-written messages and workflows for your chatbots to automate customer interactions.
  4. Respond to customer inquiries in real-time through live chat or video chat.
  5. Use co-browsing to guide customers through your website and help them complete tasks.
  6. Analyze customer data and chat transcripts to improve your customer service.

Drift

One of the best features of Drift chatbot for marketing is its ability to engage with website visitors in real-time, allowing businesses to capture leads and qualify them before passing them on to the sales team. Additionally, Drift’s AI-powered chatbot can provide personalized recommendations and support, improving the overall customer experience and increasing conversion rates.

To work with Drift chatbot, you need to create an account on the Drift website and install the chatbot on your website or application. Once installed, you can customize the chatbot’s settings, create conversation flows, and set up automated responses. You can also integrate the chatbot with other tools like CRM and email marketing platforms to improve your customer engagement.

To work with Drift chatbot, you can follow these steps:

  1. Sign up for a Drift account and create a chatbot.
  2. Set up your chatbot’s welcome message and responses to common inquiries.
  3. Publish your chatbot on your website or other messaging platforms.
  4. Monitor and analyze your chatbot’s performance to improve its effectiveness.

Drift works step by step

Drift is a conversational marketing platform that helps businesses communicate with their customers through chatbots and live chat. Here are the basic steps of how Drift works:

  1. Install Drift on your website
  2. Customize your chatbot or live chat settings
  3. Visitors to your website can then start a conversation with your chatbot or live chat agent
  4. The chatbot or agent will gather information about the visitor and the reason for their visit
  5. The chatbot or agent can then provide helpful information or direct the visitor to the appropriate resource on your website
  6. If the visitor is interested in learning more about your business or product, the chatbot or agent can capture their contact information for further follow-up.

Overall, Drift helps businesses engage with their website visitors in a personalized and efficient way.